FORMULARIO DE QUEJA

Cumplimente el formulario que aparece a continuación si desea enviar su queja a Richfield Capital Limited. Para obtener ayuda para llenar este formulario, por favor hable con uno de nuestros representantes de soporte al cliente en el +501 2237420.

Cuando haya cumplimentado el formulario, haga clic en el botón ‘Envíe su queja’ situado en la parte inferior del formulario para enviar su queja de forma inmediata y automática a Richfield Capital Limited.  Tenga en cuenta que Richfield Capital Limited no puede aceptar quejas enviadas por ningún otro método (correo electrónico, teléfono, etc.).

Asegúrese de que la información que envíe a Richfield Capital Ltd. está actualizada y es veraz para que su queja sea evaluada e investigada correctamente.

Tenga en cuenta que el formulario de queja que aparece a continuación es únicamente indicativo y no exhaustivo. Es posible que Richfield Capital Limited le solicite más información, aclaraciones o pruebas en relación a su queja. Además, Richfield Capital Limited puede solicitarle que envíe un nuevo Formulario de queja si considera que usted ha cumplimentado de forma incorrecta o falsa el primer formulario de queja.

Richfield Capital Limited tratará de resolver su queja basándose en los principios de buena fe y equidad y realizando acciones coherentes con las prácticas habituales en el mercado.

COMPANY INFORMATION: This website (www.24option.com/international) is operated by Richfield Capital Limited a Company regulated by the International Financial Services Commission with license number IFSC/60/440/TS/19. Richfield Capital Limited is located at Unit 303, No.16 Cor. Huston and Eyre Street, Blake Building, Belize City, Belize.

According to the payment agent agreement between Richfield Capital Limited and Wonderbridge Services Limited, Wonderbridge Services Limited is acting as a payment agent providing payment services to Richfield Capital Limited.

 

RISK WARNING: Contracts for difference (‘CFDs’) is a complex financial product, with speculative character, the trading of which involves significant risks of loss of capital. Trading CFDs, which is a marginal product, may result in the loss of your entire balance. Remember that leverage in CFDs can work both to your advantage and disadvantage. CFDs traders do not own, or have any rights to, the underlying assets. Trading CFDs is not appropriate for all investors. Past performance does not constitute a reliable indicator of future results. Future forecasts do not constitute a reliable indicator of future performance. Before deciding to trade, you should carefully consider your investment objectives, level of experience and risk tolerance. You should not deposit more than you are prepared to lose. Please ensure you fully understand the risk associated with the product envisaged and seek independent advice, if necessary. Please read our Risk Disclosure document.

 

REGIONAL RESTRICTIONS: Richfield Capital Limited does not offer services within the European Economic Area and Switzerland as well as in certain other jurisdictions such as the USA, British Columbia, Canada and some other regions.

Richfield Capital Limited does not issue advice, recommendations or opinions in relation to acquiring, holding or disposing of any financial product. Richfield Capital is not a financial adviser.

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